To get support
- For existing accounts: Your Account Manager is your best resource. They can provide the fastest, most personalized support.
- For new accounts: For general help or dev questions, email support@turtles.com any time. Our team can’t wait to help you scale.
Turtles support is available 24/7 for existing accounts, with optional enterprise SLAs for support. For new accounts, please allow for up to a 1 business day response time.